FIDAS Privacy Policy

Who we are

FarmKonnect Institute for Data and Agribusiness Studies is an offshoot of FarmKonnect Nigeria Plc. The institute was established to bridge frictions in Africa’s food and agribusiness sector and increase value to stakeholders through quality research, training, advisory and logistic support services. FIDAS is on the mission to enable stakeholders’ ability and capability of using data and insights in the demand and supply sides of the agricultural value chain towards achieving sustainable food security in Africa.

FIDAS Africa
FarmKonnect Head-office, Rahmot House, Bode-Wasimi,
Bashorun, Ibadan, Nigeria.

The personal information we collect from our users

When you use any of FIDAS’ online services, contact us via phone or email or apply to any of our programmes, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. These may include the following:

• Name, Nationality, Gender, Date of birth and Religion
• Contact details (address, email and phone number)
• Communication preferences
• Employment information (name of organisation, job title, level, work experience, industries worked in)
• Educational background (institution(s), course and year of graduation)

We may also collect information on how our website is accessed and used, i.e Usage Data. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How we use the information we collect

We use the personal information obtained from you for the following purposes:

• To contact you and provide you with up-to-date information about our products and services (programmes, starting dates and reminders, application tips, events and other relevant School activities)
• To provide customer care and support services
• To improve our website and personalise our services in order to better serve you
• To monitor the success of promotional campaigns
• To follow up after correspondence (live chat, email or phone inquiries)
• To detect, prevent and address technical issues

We will not use or share personal information provided to us online in ways unrelated to the ones described above without clear prior notice and the option to opt-out.

Will FIDAS share your personal information?

We may share your information with partner institutions in the event of a partnership programme. On that note, we will provide a notice containing further information on the data transfer process. Otherwise, your information is confidential, and we will never share with third parties unless we are obliged by the law to do so.

Your rights regarding the personal information you provide us

You are permitted to exercise the following rights:

• Request access to your personal information if it does not breach the privacy of another individual. You will be able to rectify any inaccuracies or update information we hold about you. Please forward such requests or issues to: (support@fidasafrica.com)
• Request to remove or delete your personal information from our records. We will, however, retain core information like your name and email address to ensure we do not contact you in future.
• Withdraw consent earlier granted to process information
• Request a copy of your personal information for use in other circumstances
• Restrict the processing of your personal information even while we hold on to it

Update your information

You are advised to inform us if there is any change to your personal information to keep our database up-to-date.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

Contact Us

If you wish to update your personal information or exercise any of your rights regarding the personal information you provided to us, please contact us via support@fidasafrica.com

And if you have any questions about this Privacy Policy, please contact us:

FarmKonnect Institute for Data and Agribusiness Studies
FarmKonnect Head-office, Rahmot House, Bode-Wasimi,
Bashorun, Ibadan, Oyo, Nigeria
support@fidasafrica.com
+2348188528132